One star is too many. I called around lunchtime on a Monday to see if they had availability that week for a manicure. The woman I spoke to said I could walk in at any time. As soon as I got out of work, I went to the salon. It was about 6:00 p.m. A different woman (who spoke much better English) asked if I had an appointment and I told her what someone told me earlier that day. She said she didn't have any available appointments remaining that day and instructed me to book my appointment online. I understood this may have been a misunderstanding, so I didn't think much of it. I went home and booked an appointment for Saturday afternoon. Thursday morning, I received an email canceling my appointment. No reason provided. Just canceled. I have never used this salon before. It's really close to my house so convenience is what attracted me to it in the first place. I'm writing off this place.